State Farm® Insurance Agent Jeff Kleier
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bryce Fowler
January 23, 2026
5
out of
5
rating by Bryce Fowler
"Jeff and his team have always been quick to respond, thoughtful to their customers, and work to look for the best deals for you before having to ask how to get better rates."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jeff Kleier’s Team here in Louisville . "
Carole Buskirk
January 9, 2026
5
out of
5
rating by Carole Buskirk
"I cannot imagine having any other insurance nor team that is jeff Kleier and Caroline! Though insurance is costly and often upsetting to have to make any type of claim these people have been a Godsend to me. They are kind, efficient professional...I trust them completely."
We responded:
"Thank you so much for your kind words and trust! We’re truly honored to be your insurance team and to support you through every step. Jeff and Caroline take great pride in providing compassionate, efficient, and professional service, and it means a lot to hear that their efforts have made a positive difference for you. We’re here whenever you need us and appreciate the opportunity to serve you for both your property and vehicle insurance needs!"
Adam Hunter
January 8, 2026
3
out of
5
rating by Adam Hunter
"Good"
We responded:
"Thank you for sharing your feedback with us, Adam. We are pleased that you had a generally positive experience with us here on State Farm Agent Jeff Kleier’s Team. If there are any areas where you feel we can enhance our insurance services, we would be grateful for your suggestions. Our goal is to continuously improve and serve our community better. "
Kristen
December 18, 2025
5
out of
5
rating by Kristen
"Great experience with Jeff and his team at State Farm. Professional, efficient, and easy to work with. Coverage options were clearly explained and the process was smooth. Highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
bailey brand
December 18, 2025
5
out of
5
rating by bailey brand
"Always serve me with a smile and good attitudes"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Chelbie Petrey
December 18, 2025
5
out of
5
rating by Chelbie Petrey
"Jeff’s office has always went above and beyond with the care they provide in insurance services! Their customer service is phenomenal and they make you feel like a part of their family!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Kelli Paul
December 18, 2025
5
out of
5
rating by Kelli Paul
"Wonderful people to work with! Always helpful and kind."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Benny Foster
November 21, 2025
5
out of
5
rating by Benny Foster
"Excellent agent to have for all your insurance needs. I have always had a pleasant experience when dealing with this office. Zach and Jeff are terrific to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Joseph Gill
November 17, 2025
5
out of
5
rating by Joseph Gill
"it was definitely efficient and quick. I needed a renewal for house insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Robert Kennedy
November 11, 2025
5
out of
5
rating by Robert Kennedy
"The quality of customer service I receive is a five star"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Cathy Thompson
October 15, 2025
5
out of
5
rating by Cathy Thompson
"Matt was extremely helpful, knowledgeable, and courteous. I will recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Tiffany Lightsy
October 13, 2025
5
out of
5
rating by Tiffany Lightsy
"Very professional and the colleagues are helpful in getting you the best home and auto rates for insurance.🤩"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Carolyn S
September 25, 2025
5
out of
5
rating by Carolyn S
"Extremely happy with my services"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Russ Daniel
September 24, 2025
5
out of
5
rating by Russ Daniel
"Excellent service. Great follow up. Answered all my questions. Very knowledgeable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Michael Thomas
September 12, 2025
5
out of
5
rating by Michael Thomas
"Matt was great to talk to and very helpful was a great experience and a pleasure to talk to with any problems"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Karlis Thomas
August 22, 2025
5
out of
5
rating by Karlis Thomas
"The experience was great awesome people too talk to that help you whenever you need to know any questions they are on point to give you the best advice I appreciate them so much have a blessed day in Jesus name"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Angel Webb
August 21, 2025
5
out of
5
rating by Angel Webb
"Matt is Great! Very nice and patiently helpful with any questions asked. Everyone at the office is knowledgeable and pleasent with quick responses. Great customer service."
We responded:
"Thank you! We are so glad we were able to assist you with all of your insurance needs! "
Barry Williams
August 14, 2025
5
out of
5
rating by Barry Williams
"Jeff and I spoke He knew what I was talking about from my perspective."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sherry Wibbels
August 14, 2025
5
out of
5
rating by Sherry Wibbels
"I had some changes in insurance, l called and was connected to Matt, their response time was great! They , thankfully, were patient with me, l didn't have all of the pertinent info so they waited a day or so for me to get it. I really appreciate these guy's and hope to use them in the future on other needs. Thanks Jeff Klier, Matt, and State Farm!"
We responded:
"Sherry, we’re glad to hear how Matt was able to help you with your coverage needs! He is a key part of our team, and we value your feedback on how well he was able to assist you. Thank you for choosing us as your coverage provider!"
Joshua Garcia
August 9, 2025
5
out of
5
rating by Joshua Garcia
"Zach & Andrew were amazing! Such nice guys that remembered my name and helped me within minutes."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Cindy Devore
July 29, 2025
5
out of
5
rating by Cindy Devore
"A fantastic crew at Jeff Klier office!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Philip Campbell
July 29, 2025
5
out of
5
rating by Philip Campbell
"Very friendly and easy to work with. Got me good quotes fast, and made the process of becoming a new State Farm customer simple. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Scott O'Daniel
July 16, 2025
5
out of
5
rating by Scott O'Daniel
"This office has been wonderful to work with. I’ve been a customer for years and no complaints!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Donn Graham
July 15, 2025
5
out of
5
rating by Donn Graham
"I was a client of the Tim Kleier State Farm Insurance agency for 30 years before moving to Florida in 2011. I had both home and auto policies and Tim was a terrific agent, helpful and accommodating in every way. I reunited with his agency after moving back to Louisville in 2024. Tim had retired , but he referred me to Zack in his office and he has been great help to me. I highly recommend this agency! Donn Graham"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Tammy L Hintzman
July 14, 2025
5
out of
5
rating by Tammy L Hintzman
"Excellent service! Moving from California to Indiana. I currently have State Farm and the management company in Indiana recommended this company. They actually answer their phones! Amazing! Nothing but good vibes from Matt. There was excellent follow-up. If you’re in the market for a new agent don’t waste your time calling around. Two thumbs up for the Jeff Kleier - State Farm Insurance Agent!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "