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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dana Robinson

April 23, 2026

5  out of  5
rating by Dana Robinson
"No matter what I need done state farm always comes thru very friendly and dependable been with them for 10 yrs plus and will continue to stay with state farm and the ppl at this office our amazing I love to speak to them"
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Dan Orman

April 17, 2026

5  out of  5
rating by Dan Orman
"Jeff and all associates have always worked to create the rare combination of excellent customer service with a smile and top-notch efficiency and competence. I am totally comfortable with Jeff and State Farm taking care of all our insurance needs!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Jeff and our team have consistently provided you with excellent customer service and support. Your comfort and trust in us to handle your insurance needs mean the world to us. We look forward to continuing to serve you with the same level of dedication and care. If you ever need anything, just let us know!"
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James Harris

April 17, 2026

5  out of  5
rating by James Harris
"I’ve been with the company for over 5 years and I can honestly say they’ve been amazing every step of the way. Informative, professional, and always eager to assist. It’s impossible to properly quantify how good they have been to me and my family"
We responded:
"James, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Kleier’s Team—we are always here to help!"
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Brittany Crawford

April 17, 2026

5  out of  5
rating by Brittany Crawford
"Thank you for always being professional and having reasonable prices. Jeff Oliver is very professional"
We responded:
"Thank you for the kind words and for taking the time to let us know how we are doing. Your business means everything to us and thanks for choosing us for your insurance needs."
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Thomas shaddix

April 10, 2026

5  out of  5
rating by Thomas shaddix
"It was great, easy quic."
We responded:
"Thomas, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jeff Kleier’s Team is just a call or email away!"
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Barbarella O'Daniel

April 8, 2026

5  out of  5
rating by Barbarella O'Daniel
"I love my State Farm agent Matt!! Easy to work with, he’s efficient and kind and very personable and professional! 11/10 I recommend him."
We responded:
"Barbarella, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Kleier’s Team—we are always here to help!"
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Carolyn Hickman

April 7, 2026

5  out of  5
rating by Carolyn Hickman
"They have been great, very friendly and accommodating at Jeff Kleier State Farm!"
We responded:
"Carolyn, thank you for your wonderful review of State Farm Agent Jeff Kleier’s Team!"
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Galen Manning

March 26, 2026

5  out of  5
rating by Galen Manning
"I've been a customer with them for 7 years. Never any issues. Jeff and everyone in that office are top notch people."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Wes Ethington

March 23, 2026

5  out of  5
rating by Wes Ethington
"Had great customer service and overall had a great experience throughout the whole process of buying my life insurance and wedding ring insurance."
We responded:
"Wes, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Kleier’s Team—we are always here to help!"
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sierra smith

March 23, 2026

5  out of  5
rating by sierra smith
"I had such a great experience with Jeff Klier! He was able to explain everything to me and my mom and we were able to get multiple life insurance coverage quotes from him! I was also able to switch my car insurance to state farm and save some money on my monthly payment!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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LeShaye Davis

March 4, 2026

5  out of  5
rating by LeShaye Davis
"Great precise service. Friendly, and willing to help."
We responded:
"LeShaye, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Kleier’s Team—we are always here to help!"
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Clem Haag

March 3, 2026

5  out of  5
rating by Clem Haag
"I called Jeff’s State Farm With a few questions and Jeff quickly walked me through all my options and made me comfortable with the decisions I made as far as coverage. I always feel confident when I call them to get information or pricing that I will be treated fairly and quickly."
We responded:
"Thank you for the amazing review, Clem! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Eddie Jensen

February 26, 2026

5  out of  5
rating by Eddie Jensen
"helped me save a lot of money with bundling my insurance and helped soothe protection concerns as a first-time home buyer. I highly recommend for those considering switching insurance or stepping into homeownership"
We responded:
"Eddie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Kleier’s Team—we are always here to help!"
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troy hephner

February 26, 2026

5  out of  5
rating by troy hephner
"As always. Everyone in jeff’s office is always very professional, personal and helpful. Highly recommend for all your insurance needs"
We responded:
"Thank you for the great review! We pride ourselves on being professional, personal, and helpful. We appreciate your recommendation for all insurance needs. Feel free to reach out to us anytime for assistance."
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aNgElA ClArK

February 16, 2026

5  out of  5
rating by aNgElA ClArK
"Jeff, Caroline & their team are always helpful, quick & friendly!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Louisville to know that you had such a wonderful experience with us here on State Farm Agent Jeff Kleier’s Team."
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Farren Flener

February 13, 2026

5  out of  5
rating by Farren Flener
"Absolutely 💯 % better than progressive 👏 😀"
We responded:
"Wow, thank you for the 5-star review, Farren! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Sherry Wibbels

February 12, 2026

5  out of  5
rating by Sherry Wibbels
"I had some changes in insurance, l called and was connected to Matt, their response time was great! They , thankfully, were patient with me, l didn't have all of the pertinent info so they waited a day or so for me to get it. I really appreciate these guy's and hope to use them in the future on other needs. Thanks Jeff Klier, Matt, and State Farm!"
We responded:
"Sherry, we’re glad to hear how Matt was able to help you with your coverage needs! He is a key part of our team, and we value your feedback on how well he was able to assist you. Thank you for choosing us as your coverage provider!"
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Michelle Weaver

January 29, 2026

5  out of  5
rating by Michelle Weaver
"Jeff Kleier's Agency is alway professional and willing to help me with any and all my questions!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Leslie Burke

January 28, 2026

5  out of  5
rating by Leslie Burke
"Very helpful with followup and paperwork I needed... Thank you!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jeff Kleier’s Team here in Louisville . "
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Bryce Fowler

January 23, 2026

5  out of  5
rating by Bryce Fowler
"Jeff and his team have always been quick to respond, thoughtful to their customers, and work to look for the best deals for you before having to ask how to get better rates."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jeff Kleier’s Team here in Louisville . "
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Allison Hollenback

January 22, 2026

5  out of  5
rating by Allison Hollenback
"Great experience with Matt, very patient, knowledgeable on all my questions and was so easy to work with!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Jeff Kleier’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Rema Polsgrove

January 16, 2026

5  out of  5
rating by Rema Polsgrove
"Jeff and his group are amazing! I’m always taken great care of with any of my insurance needs."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Carole Buskirk

January 9, 2026

5  out of  5
rating by Carole Buskirk
"I cannot imagine having any other insurance nor team that is jeff Kleier and Caroline! Though insurance is costly and often upsetting to have to make any type of claim these people have been a Godsend to me. They are kind, efficient professional...I trust them completely."
We responded:
"Thank you so much for your kind words and trust! We’re truly honored to be your insurance team and to support you through every step. Jeff and Caroline take great pride in providing compassionate, efficient, and professional service, and it means a lot to hear that their efforts have made a positive difference for you. We’re here whenever you need us and appreciate the opportunity to serve you for both your property and vehicle insurance needs!"
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Adam Hunter

January 8, 2026

3  out of  5
rating by Adam Hunter
"Good"
We responded:
"Thank you for sharing your feedback with us, Adam. We are pleased that you had a generally positive experience with us here on State Farm Agent Jeff Kleier’s Team. If there are any areas where you feel we can enhance our insurance services, we would be grateful for your suggestions. Our goal is to continuously improve and serve our community better. "
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Kristen

December 18, 2025

5  out of  5
rating by Kristen
"Great experience with Jeff and his team at State Farm. Professional, efficient, and easy to work with. Coverage options were clearly explained and the process was smooth. Highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "